Wellbeing strategy & evaluation

Human Performance

Is your wellbeing
investment working?

Start with the wellbeing initiatives you already invest in. We evaluate the evidence of their impact on human performance, agree what to measure and help you decide what to keep or adapt.

The whole pictureHuman performance
Yourbusiness
WellbeingProgrammes & spend
PeopleWorking conditions
EvidenceOutcomes & KPIs
The starting pointYour priorities, your offer, your people

Review your
wellbeing offer.

What are you investing in? Who does it reach? We review your existing offer alongside business KPIs and the conditions people work in.

What we look at01 / The initial review
  1. Business priorities

    • Relevant KPIs
    • Desired outcomes
    • Available evidence
  2. Wellbeing investment

    • Programmes
    • Spend
    • Participation
  3. Conditions at work

    • Focus
    • Workload
    • Recovery
A clearer
strategy

Priorities agreed with your team

A review of your current offer and reports, informed by conversations with your team.

01 / How we workFrom understanding to action

How we review
your wellbeing investment.

Review, measure, refine. Five stages to build a wellbeing strategy around your people and priorities. Select a stage to explore.

The working method

Explore our working method

Select a stage to explore the work.

01 / 05

Investment review

Start with what you already invest in.

We review your business priorities, existing wellbeing programmes and spend, including support delivered by your current providers. With your team, we look at who the offer reaches, what people find useful and what evidence exists about human performance.

You leave with

A review of your wellbeing investment

02 / 05

Investment review

Agree what would count as progress.

We select relevant business KPIs alongside programme use and employee feedback. We agree available data, a baseline and privacy boundaries. Where evidence is missing, we set out what can realistically be measured.

You leave with

An agreed measurement plan and baseline

03 / 05

Programme & review

Shape the offer around your people.

We recommend a wellbeing programme suited to your priorities, from talks and workshops to practical resources. We also suggest relevant changes to working conditions, with your team agreeing and owning any workplace changes.

You leave with

A tailored programme and agreed action plan

04 / 05

Programme & review

Review programme outcomes and costs.

We review programme use, feedback and agreed outcomes against the baseline and costs. Business KPIs provide context: a change alongside a programme does not prove the programme caused it. We explain what is supported and what remains uncertain.

You leave with

An evidence review with clear limitations

05 / 05

Programme & review

Keep the strategy relevant.

Together, we refine the mix of programmes, access and spend as evidence builds and priorities change. Named owners and agreed review dates keep the offer useful; activities that are not serving people can be replaced or discontinued.

You leave with

An updated strategy and next review date

In practice / Illustrative examples

What could we change?

Explore a situation your team might recognise.

Explore a practical example

You fund an offer. Who is it reaching?

What we review
  1. Current spend
  2. Who takes part
  3. Access barriers
What we could adapt
  1. Review the mix
  2. Adapt access
  3. Check uptake

The work we do together

Review existing benefits and sessions with HR and employee feedback. Recommend changes to timing, communication or the programme mix.

Check whether it helped

  • Spend & reach
  • Repeat participation
  • Employee feedback

A focus workshop needs the right conditions.

What we review
  1. Current support
  2. Office conditions
  3. Team feedback
What we could adapt
  1. Tailored session
  2. Agreed changes
  3. Review together

The work we do together

Pair practical focus education with recommendations about distractions and access to quiet space, agreed with your workplace team.

Check whether it helped

  • Reported focus
  • Use of support
  • Relevant business KPIs

Is the recovery offer useful to your people?

What we review
  1. Existing offer
  2. People’s needs
  3. Available evidence
What we could adapt
  1. Tailored support
  2. Voluntary feedback
  3. Refine the offer

The work we do together

Review the current offer and choose suitable sleep and recovery education. Agree a proportionate evaluation before delivery.

Check whether it helped

  • Participation
  • Perceived usefulness
  • Agreed outcome measures

Illustrative examples, not client results. Measures are agreed for each programme; changes in business KPIs alone do not establish impact.

02 / The partnershipBuilt around your organisation
Who does what02 / Working together

  • Reviews the evidence
  • Curates the offer
  • Guides evaluation

Your team

  • Shares priorities & spend
  • Agrees workplace changes
  • Names internal owners
TogetherRefine your wellbeing strategyRelevant offer · agreed measures · regular review

Programme design, delivery and reviews are scoped together.

A team alongside yours

Review the investment.
Refine your programme.

Start with your existing offer, providers, spend and evidence. We evaluate what is working and recommend what to keep, adapt or investigate further. Programme delivery and ongoing support are agreed separately.

Where the findings call for wider changes to how work is organised, workflow redesign is an optional later engagement.

01Wellbeing investment review

A clear view of your existing offer, spend, participation and feedback, considered alongside business priorities and relevant working conditions.

02Measurement plan and baseline

Agreed questions, feasible measures, data sources and privacy boundaries. We distinguish programme reach from outcomes and set out the limits of any link to business KPIs.

03Tailored wellbeing programme

Recommendations for talks, workshops and resources that fit your people, priorities and budget. Delivery and any specialist or external support are scoped and costed separately.

04Working conditions recommendations

Practical recommendations around focus, access to wellbeing support and recovery at work. Your team authorises workplace changes and assigns the right internal owners.

05Evidence and strategy review

A review of costs, participation, feedback and agreed outcomes, including gaps and competing explanations. We recommend how to refine the offer or replace activities that are not useful.

06Shared reporting

A proportionate record of measures, programme changes and decisions. We agree the format and data access with you; existing reports may be sufficient. The dashboard below is an illustration, not a live product or promised integration.

Discuss your wellbeing strategy

At the start

Review the investment.

Your priorities, current offer, spend and available evidence.

During the programme

Check the experience.

Who takes part, what is useful and what needs adjusting.

At agreed intervals

Refine the strategy.

Review outcomes, costs and context. Agree the next changes.

03 / The shared evidence Interactive preview

Example programme dashboard.

Choose a programme. See when it started, what changed and what to review next.

Northstar WorksOverview
Demonstration data

Human Performance

Illustrative timeline

Reported focus

Engineering · 41 participants

Promising
+11.5 pointsChange from baseline · Week 4
  1. Workshop + quiet space
  2. Resources shared
  3. Week 4 review

Fictional data and intervention dates. Observed change, not a causal estimate.

Organisation trends, teams & investment
Organisation trend period
08 Jul - 30 Sept

Delivery index

+12.0%

over selected period

Quality / rework

-5.9%

change in rework

Workload intensity

74

/ 100 · demo indicator

Recovery index

71/ 100

-0.9 pts this period

Annualised attrition

3.9%

business context

Programmes in review

7

2 early positive signals

Business & wellbeing measures

Synthetic indicators for illustration, not validated scales. Parallel trends do not establish programme impact.

Each measure has its own labelled scale, in its original units.

First observation

Questions for review

Examples to inform the next conversation.

Annual wellbeing spend

£100,000Year to 30 September 2026
Benefits & support
£60,000
Talks & workshops
£25,000
Resources & access
£15,000

Fictional spend, not Brainwave pricing. Review reach and outcomes before drawing conclusions about value.

Business KPIs & team context

Fixed snapshot · 30 September 2026. Indices use a fictional baseline of 100; review status is illustrative.

TeamDelivery indexQualityWorkloadRecoveryReview statusOpen team
LGLegal94.292.68956Review
ENEngineering121.6114.26775Stable
TRTrading103.4111.18162Monitor
RERecruitment116.1110.76477Stable
OPOperations101.1101.57966Monitor
LDLeadership105.3109.2HiddenHiddenMonitor

Explore an example of the shared evidence.

Illustrative dashboard · fictional demonstration data

We agree measures and reporting with you; your existing tools may be sufficient. This fictional preview illustrates the approach, with no live integrations.

01Agree measures. Relevant to the programme and your priorities.

02Record changes. The offer, its cost and who it reaches.

03Refine the strategy. Consider outcomes and competing explanations.

Trust is part of the design

Set boundaries for
measurement and privacy.

Useful evidence needs clear boundaries. We agree what is measured, why it matters and who can see it before the work begins.

Questions

About the partnership

What’s involved, who does what and how we get started.

What does the Human Performance Partnership include?

We review your wellbeing investment and the working conditions relevant to human performance, agree a measurement plan and help refine your strategy. This can include a tailored programme of talks, workshops and resources, with regular reviews of costs, participation, feedback and relevant outcomes. Scope and delivery are agreed with you.

Do we need to replace our existing wellbeing providers?

No. We start by evaluating the initiatives and providers you already invest in. We agree relevant human performance measures, review the evidence and identify what to keep, adapt or evaluate further. Any additional programme delivery is a separate decision.

Is workflow redesign part of the initial review?

The initial engagement evaluates your existing wellbeing investment and its relationship to human performance. If the findings point to wider changes in how work is organised, workflow redesign can be explored as an optional later engagement, with its own scope, owners and costs.

Can you tell us whether our wellbeing spend is working?

We start by agreeing what the investment is intended to achieve and reviewing the evidence available. Participation and satisfaction help us understand reach and experience; they do not establish a business return. We consider agreed outcomes alongside costs and relevant KPIs, explaining where the evidence is limited and how the evaluation could be improved.

Who implements the recommendations?

Brainwave develops the wellbeing recommendations and can deliver agreed talks, workshops and resources. Your team owns workplace decisions and coordinates internal or specialist support where needed. Responsibilities, programme delivery and costs are agreed before implementation.

Do you need access to private employee data?

We start with approved programme reports and aggregate information that is appropriate to the agreed questions. Purpose, access, participation and reporting boundaries are agreed before data is shared. Small groups and sensitive feedback require particular care; an aggregate alone does not guarantee anonymity.

How does the dashboard support the work?

The example shows how wellbeing spend, programme reviews and business KPIs could be considered together. It uses entirely fictional data and demonstrates a reporting approach, not a live product or automatic data integration. Actual measures, reporting tools and access are agreed during scoping.

What if our existing data is limited?

We agree a proportionate starting point using available spend, participation, feedback and business measures. We identify gaps and establish a baseline where feasible. Some questions may need more time or a different evaluation approach; we will not turn limited data into a confident claim of impact.

How do companies usually start?

With a scoped review of their current wellbeing offer, spend, priorities and available evidence. From there, we recommend a measurement plan and ways to refine the strategy. A tailored programme and ongoing reviews are agreed separately, so the work fits your needs and budget.

Do you guarantee a business result?

No. We do not promise a fixed uplift or financial return. Business KPIs change for many reasons, and a before-and-after comparison alone does not establish cause. We report uncertainty and competing explanations, then use the evidence to refine the strategy. That can include replacing or discontinuing activities that are not useful.

Do you publish fixed pricing?

No. Costs depend on the scope of the review, available evidence, programme design and delivery, and the support you need. We agree the work and costs through a scoping conversation.

Your next step

Let’s review your
wellbeing investment.

Discuss your priorities

A conversation about your priorities, current offer and what you want to understand.